I MACCHA BABBUBHAI BAMBHAVA At Maa Enterprises, we’re committed to delivering your orders safely, quickly, and efficiently. This policy outlines our shipping timelines, charges, and delivery procedures for both domestic and international customers.

1. Domestic Shipping (India)

• We deliver across India through trusted courier partners.
• Delivery Time: Usually within 3–7 business days, depending on your location and product availability.
• Order Processing: Orders are processed within 1–2 business days after payment confirmation.
• Shipping Charges: Calculated at checkout based on your delivery address and order weight.

📦 Please ensure your shipping address and contact details are entered correctly. Incorrect or incomplete information may cause delivery delays or additional charges.

2. International Shipping

• We ship worldwide using reliable international courier services.
• Delivery Time: Typically 7–21 business days, depending on destination, customs procedures, and courier operations.
• Shipping Charges: Determined at checkout before order confirmation.
• Customs Duties & Taxes: International orders may be subject to local duties, import taxes, or other fees imposed by customs authorities. These charges are the customer’s responsibility.

Please note: Delays may occur due to customs clearance or public holidays in the destination country.

3. Order Processing & Tracking

• All confirmed orders are processed within 1–2 business days (excluding Sundays and public holidays).
• Once shipped, a tracking number will be sent to your registered email or mobile number.
• Tracking information may take up to 24 hours to update after dispatch.

4. Damaged or Lost Shipments

If your order arrives damaged, missing, or incorrect, please contact us within 48 hours of delivery.
To help us resolve your issue quickly, kindly share photos or videos of the received package.

• For domestic orders, replacements or refunds may be provided after verification.
• For international orders, resolutions depend on courier policies and product availability.

Maa Enterprises is not responsible for delays or losses caused by courier partners, customs processes, or external factors beyond our control.

5. Customer Responsibilities

To ensure a smooth delivery experience:

• Provide a complete and accurate address with a valid phone number.
• Ensure someone is available to receive the delivery at the given address.
• Inspect your package immediately upon receipt and report any damage or discrepancies promptly.

6. Contact Us

For any shipping or delivery-related queries, please contact our support team:

📍 Address:
Ground Floor, Plot No. 4 to 13/1, Shivam Park, Near Vande Mataram Park, Bhagwatipara Main Road, Jayprakash Nagar, Rajkot, Gujarat – 360003

📧 Email: maaenterprise0601@gmail.com
📞 Support: +91-8169181912